George Wright III has spent years at the intersection of business growth and direct communication, and on this episode of The Daily Mastermind, he makes a compelling case for why text marketing may be the most underused tool in your business right now. Whether you run a company, manage a sales team, or simply want to connect better with the people you serve, the case for SMS is hard to ignore.
The episode opens with a quote from Norman Vincent Peale: "We tend to get what we expect." George ties this mindset principle directly to business strategy. When you raise your expectations and adopt tools that are actually effective, you get better results. Text marketing is one of those tools.
Why Text Marketing Is Having a Moment
The numbers behind SMS are striking. By 2023, more than 8 billion people worldwide were projected to be using mobile phones. At the same time, 72.5% of all internet users are expected to access the internet exclusively through mobile devices by 2025. That is not a trend you can afford to overlook.
George points out that SMS already outperforms other channels on click-through rates, beating even the first page of Google search results and dwarfing email at 4% and Facebook at just 1%.
The Open Rate Advantage
One stat George returns to more than once is the 98% open rate for text messages, with most people opening a text within three minutes of receiving it.
"Over 90% of individuals open a text message within three minutes, making that one of the most efficient ways to reach your customers."
Compare that to email, which averages around 20%, or social media, which is even lower. When you send a text, you can be confident that nearly everyone on your list will actually see it. That alone changes the math on your marketing.
Permission-Based and Personal
Unlike paid advertising or social media posts, text marketing is opt-in by nature. Your subscribers have specifically asked to hear from you, which means your messages land in a very different context than a cold ad impression.
"A great thing about text marketing is that it's this opt-in to receive text messages type of a campaign, which means they're already interested in what you have to say."
That permission-based foundation makes SMS feel less like broadcasting and more like conversation. The personal nature of the medium helps you build real relationships with your audience rather than just chasing impressions.
Cost-Effective and Measurable
Traditional media like TV, radio, and print have always carried a "spray and pray" problem: you pay to reach a broad audience and hope the right people are listening. With text marketing, you pay per message sent, and you know exactly who received it.
George draws on his background running one of the country's largest direct mail operations to illustrate the contrast. Text marketing gives you the targeting precision direct mail could only approximate, at a fraction of the cost and with far faster delivery.
Global Reach and Flexible Targeting
Text marketing is not limited by geography. You can reach customers traveling internationally, or serve a global audience with the same infrastructure you use domestically. Beyond reach, SMS also offers meaningful flexibility in how you target. You can segment by demographic, location, age, or time of day, sending different messages to different groups based on what is most relevant to them.
"You can tailor your message to a specific demographic, an age, a gender, a location. You can also send messages at different times a day in order to reach a wider audience."
This level of customization used to require expensive software and large teams. Today it is accessible to individual professionals and small businesses alike.
Integration and Customer Retention
Text marketing works best when it is part of a broader strategy, not a standalone tactic. George describes using SMS alongside email, social media, and event registrations to create a more connected experience. Event confirmations, day-of agendas, and real-time updates sent via text keep attendees informed and engaged.
Over time, regular, relevant text communication increases customer lifetime value. People who feel connected to you and your brand stay longer and buy more.
Action Steps
- Evaluate your current marketing channels and identify where SMS could fill gaps in reach or response rate.
- Choose an SMS platform that supports segmentation, scheduling, and opt-in management.
- Build your list with clear consent: offer real value in exchange for a phone number.
- Start with a simple campaign, such as appointment reminders, event updates, or a weekly tip, and measure open and response rates.
- Integrate text into your existing workflows: pair it with email for launches and with in-person events for confirmations and agendas.
George closes with a direct challenge: if you are not using text marketing yet, now is the time to start. The tools are accessible, the ROI is measurable, and your audience is already on their phones. As he says at the end of every episode, it is never too late to start living the life you were meant to live.

