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Episode 647 · Sep 7, 2022

Text Marketing Strategies to Grow Your Business

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George Wright III has spent years at the intersection of business growth and direct communication, and on this episode of The Daily Mastermind, he makes a compelling case for why text marketing may be the most underused tool in your business right now. Whether you run a company, manage a sales team, or simply want to connect better with the people you serve, the case for SMS is hard to ignore.

The episode opens with a quote from Norman Vincent Peale: "We tend to get what we expect." George ties this mindset principle directly to business strategy. When you raise your expectations and adopt tools that are actually effective, you get better results. Text marketing is one of those tools.

Why Text Marketing Is Having a Moment

The numbers behind SMS are striking. By 2023, more than 8 billion people worldwide were projected to be using mobile phones. At the same time, 72.5% of all internet users are expected to access the internet exclusively through mobile devices by 2025. That is not a trend you can afford to overlook.

George points out that SMS already outperforms other channels on click-through rates, beating even the first page of Google search results and dwarfing email at 4% and Facebook at just 1%.

The Open Rate Advantage

One stat George returns to more than once is the 98% open rate for text messages, with most people opening a text within three minutes of receiving it.

"Over 90% of individuals open a text message within three minutes, making that one of the most efficient ways to reach your customers."

Compare that to email, which averages around 20%, or social media, which is even lower. When you send a text, you can be confident that nearly everyone on your list will actually see it. That alone changes the math on your marketing.

Permission-Based and Personal

Unlike paid advertising or social media posts, text marketing is opt-in by nature. Your subscribers have specifically asked to hear from you, which means your messages land in a very different context than a cold ad impression.

"A great thing about text marketing is that it's this opt-in to receive text messages type of a campaign, which means they're already interested in what you have to say."

That permission-based foundation makes SMS feel less like broadcasting and more like conversation. The personal nature of the medium helps you build real relationships with your audience rather than just chasing impressions.

Cost-Effective and Measurable

Traditional media like TV, radio, and print have always carried a "spray and pray" problem: you pay to reach a broad audience and hope the right people are listening. With text marketing, you pay per message sent, and you know exactly who received it.

George draws on his background running one of the country's largest direct mail operations to illustrate the contrast. Text marketing gives you the targeting precision direct mail could only approximate, at a fraction of the cost and with far faster delivery.

Global Reach and Flexible Targeting

Text marketing is not limited by geography. You can reach customers traveling internationally, or serve a global audience with the same infrastructure you use domestically. Beyond reach, SMS also offers meaningful flexibility in how you target. You can segment by demographic, location, age, or time of day, sending different messages to different groups based on what is most relevant to them.

"You can tailor your message to a specific demographic, an age, a gender, a location. You can also send messages at different times a day in order to reach a wider audience."

This level of customization used to require expensive software and large teams. Today it is accessible to individual professionals and small businesses alike.

Integration and Customer Retention

Text marketing works best when it is part of a broader strategy, not a standalone tactic. George describes using SMS alongside email, social media, and event registrations to create a more connected experience. Event confirmations, day-of agendas, and real-time updates sent via text keep attendees informed and engaged.

Over time, regular, relevant text communication increases customer lifetime value. People who feel connected to you and your brand stay longer and buy more.

Action Steps

  • Evaluate your current marketing channels and identify where SMS could fill gaps in reach or response rate.
  • Choose an SMS platform that supports segmentation, scheduling, and opt-in management.
  • Build your list with clear consent: offer real value in exchange for a phone number.
  • Start with a simple campaign, such as appointment reminders, event updates, or a weekly tip, and measure open and response rates.
  • Integrate text into your existing workflows: pair it with email for launches and with in-person events for confirmations and agendas.

George closes with a direct challenge: if you are not using text marketing yet, now is the time to start. The tools are accessible, the ROI is measurable, and your audience is already on their phones. As he says at the end of every episode, it is never too late to start living the life you were meant to live.

READ THE FULL TRANSCRIPT

All right, welcome back to the Daily Mastermind. George Wright III here with your daily dose of inspiration, motivation, and education. I hope you're having a great week. And one of the things I want to do today is I want to get into business. So for those of you that are listening for the first time, go ahead and like and subscribe to the podcast so you don't miss any great episodes. But I want to start you out today with the Daily Mastermind quote of the day. The quote of the day is from Norman Vincent Peale. And it's, we tend to get what we expect. We tend to get what we expect. And I love that quote because at the end of the day, what we expect and what we look for and what we attract into our life is very much put together by our mindset, our beliefs, our thoughts. And so be careful what you're thinking about. Be careful what you're out there asking for because if you shoot too low, you might just get it. And so really stretch your goals. Really try to get out of your comfort zone and let's do what we can this week to really go to the next level. But today, like I said, I want to get into some business topics. And one of the topics I've been really fascinated with lately, partly because I've been doing a lot of consulting with a couple of tech companies, is the idea of text marketing. Text marketing. and I tell you, text marketing can be a huge part of your success over the coming years because at the end of the day as a business entrepreneur, think about it, with text marketing you can reach out to your target audience directly and in a way that is really immediate. It's personal and it's effective. So through text marketing you can really create relationships and it's one of the reasons you see a lot of influencers starting to create text campaigns or text communities, but it allows you to build your brand. And with the right planning and execution, text marketing can help you to achieve quite a bit of success. And I think you'd be surprised at some of the stats. In fact, let me give you a few of just the basic statistics that kind of back up what a significant strategy this can be. So by 2023, it's forecasted that 8.2 billion people worldwide will be using mobile phones. Think about that for a second. 8 billion people using mobile phones and mobile phones much like the internet allow you to contact people anywhere in the world And 48 of consumers actually have said they prefer to get communication from the brands that they trust through SMS text messages. 48%. And another expert had kind of estimated that 72.5% of all internet users will strictly be using mobile devices by 2025. Now, this is really important. You need to think about this for a second. Because if 72%, 73% of all internet users will be doing it through mobile devices, the same device that you receive text messages and phone calls on, that is a huge shift. And that's a shift that you've got to be aware of. You know, one of the other things to keep in mind is that SMS messaging right now has actually a higher click-through rate than the first page of Google search engine results and much higher than email marketing at 4% or Facebook at only 1%. So when you're looking at contacting your target audience and when you're looking at creating ways to engage them, you want to look for effectiveness, right? And SMS has got the way to do that. So let's talk a little bit about why text messaging is trending and why it's so effective. Text messaging is really efficient if you think about it. So text messages have a 98% open rate and they say 92 to 98%, but I mean, think about that for a second. Over 90% of individuals open a text message within three minutes, making that one of the most efficient ways to reach your customers. And by comparison, and email has maybe a 20% open rate, and social media has even lower engagement or target destination rates. This means that when you send a text message, you can be confident that nearly all of your customers are going to see it. That's huge. Text messaging also, as far as a marketing tool, is permission-based. One of the great things about text marketing is that it's this opt-in to receive text messages type of a campaign, which means they're already interested in what you have to say. This helps to really ensure that your messages are well received and not just taken as spam, which can be done through email and other sources. The other thing is text message marketing is personal. A great thing about text marketing is that this idea of it being personal is unlike any other form of marketing like email or social media text messages They sent directly to your cell phone right So this allows you to reach out to people at a real kind of personal level, change your messaging, be more direct and short with your answers and with your messages. And it helps you to build a stronger relationship with them because it's so personal. Another big benefit of text message marketing is that it's cost effective. It's a way to reach your customers in a very low cost way. So unlike other forms of marketing like TV or radio, you only pay for the message that is actually sent through a text message. This means that you can reach a large number of people very specifically, whereas with radio, TV, newspaper, you kind of put it out there and you don't know who's going to read it. You don't know who's going to see the message. Whereas with those high open rates, text marketing is going to give you a pretty good, you know, end to end distribution of your message. So there's so many, so many benefits of this. And the other thing is text marketing is not just limited to the United States. In fact, you can do this globally, which means that you can reach your customers no matter where they are, even if it's a US-based customer traveling or vice versa. And so having that extensive reach and also the flexibility and customization of it. Think about that for a second. You can tailor your message to a specific demographic, an age, a gender, a location. You can also send messages at different times a day in order to reach a wider audience. There's so much flexibility that you have with text messaging, it's unbelievable. It's one of the reasons I really wanted to highlight it for you. Another thing, just a couple more I wanted to mention is customer retention is much higher with text marketing. By sending regular updates and offers and communication, basically engaging with your customers more because it's simple and flexible and more targeted, it keeps people engaged. It keeps them coming back for more. You get a longer lifetime value with your customers. And the other thing is texting integrates super well with your other marketing channels. It can work in combination with email or social media or whatever else You can reach your customers through multiple channels Like for example we do events for a couple of the companies I work with and own And when we do registrations we can do confirmations through text message At the event, we can send out great updates or agendas or itineraries. The other thing about texting is you can make it really quick to respond. There's no lead time. It used to be with direct mail and whatnot. And my company used to be one of the largest direct mailers in the country doing millions of pieces a week. And with text marketing, it's just so much more targeted. So look, here's the bottom line. Here's what I wanted you to really, really think about. Don't mistake the fact that text marketing is trending. It's very efficient. It's a cost-effective way to reach your audience. And by building personal relationships with your customers and providing them with valuable information, you're going to be able to create a loyal customer base that'll stick with you for years and years. They're going to feel much more connected to you. So if you're not already using text marketing, this is definitely the time to start doing it. And there's a lot of great options out there. So that's my message for today. What I wanted to do is give you something very strategic, very tangible, something that's very tactical you can use in your business. And I really believe that text marketing can help you to do that. So I encourage you to spend a little bit more time going a little bit deeper and expanding your ability to do texting in your business. And even if it's just you're a professional or a direct sales individual and you don't necessarily have a company, but you have a job, right? And you're trying to communicate better to get more sales or to get more return. This is going to be a great way for you to do it. So that's my message for today. I want you to do me a favor. I want you to share this episode. It'd mean the world to me. I think it would bring some value to other people that you know in your circle. Share this message with me and also send me any questions or ideas that you may be dealing with in your life, in your mind, body, spirit, business, money, relationships. Send them to me or DM me at the Daily Mastermind on Facebook or Instagram. I'd love to be able to hear what you're doing, how things are going and what I can do to help you to create your best life because I really believe it's never too late to start living the life that you were meant to live. So have an amazing day and I look forward to talking with you more tomorrow.

About the host
George Wright III, host of The Daily Mastermind

George Wright III

George Wright III is an entrepreneur, investor, and the host of The Daily Mastermind. Over more than two decades he has founded and scaled several multimillion-dollar companies and built a renowned seminar business that put some of the world's biggest names and brands on stage. With 25+ years across marketing, sales, and executive leadership, he's made a career of turning bold ideas into results — and momentum into lasting growth.

Today his mission is singular: empower driven entrepreneurs everywhere to master their mindset, unlock their potential, and live their ultimate destiny. Through The Daily Mastermind, George shares the Prosperity Principles and strategies that help people create massive change — in their business and in their life.

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